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Businesses talk by figures. Thus, reporting for any department of the company is mandatory, because based on this data, the owner or CEOs can evaluate performance, correct work deficiencies, and plan further strategies.
Such analytical tools for evaluating work with clients and the level of customer service of the company are offered by our CRM with built-in telephony.
The CRM interface provides a convenient monitoring panel for managers and business owners. It already has integrated all the main tools for creating reports, and the data of work with clients is downloaded in real-time.
All this will allow you to quickly and accurately react to the performance of departments and employees, build strategies, make decisions about the workload and encourage/punish employees. All this is implemented in a single interface, without the need to use separate software products for generating reports and downloading statistics.
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