IPTel Customer Support Service - We Are in Touch With Every Client!

IPTel knows exactly how important time is! We work on the principle of instant problem-solving. Our customer support specialists process customer requests many times faster than other digital telephony providers.

• We are constantly in touch during business hours. We welcome your requests and are ready to help improve your experience with our products.
• Customization of products to individual business needs: our specialists customize products to make them even more effective for you.
• Fintech ideas implemented in IPTel technologies: we work with technologies that have proven themselves in the banking industry. This allows us to ensure reliability, customizability, and high performance of telephony from our company.

Customer support at IPTel is about making sure that every client is satisfied with our service. We do not shift responsibility, but solve the assigned problem.

• We quickly found the cause of the problem.
• We work in conjunction with providers and interact with all parties for maximum efficiency.
• We help remotely within our area of competence – and even beyond it!

At IPTel, you don’t have to wait in line until the right specialist becomes available and solves your problem. We always have free professionals so that every client can receive support and assistance on time.

• Multiple levels of technical support to quickly resolve difficulties or problems.
• The average response time to a client request is up to 5 minutes.
• Personalized support in our VIP service for clients. Get your own responsible engineer to work on your telephony system.
• Multi-channel communication with clients: we provide support by phone, instant messenger, email, or Skype – all for your comfort.

IPTel effectively handles customer requests. We are not only ready to fix the issue that has arisen, we are constantly working to ensure that our customers do not have problems at all!

• We constantly improve our products to achieve perfection.
• We regularly release updated releases, taking into account customer needs and requests.
• We flexibly customize products according to customer requests.

You don't have to wait for weeks for your IPTel project to launch. We not only promptly begin the development of individual digital telephony projects right after receiving the assignment but we are also always ready to modify and customize the product to suit your needs.

• Customization of products to suit the needs of each business
• The opportunity to test the company's products immediately after contacting.
• Development of workable solutions in 1–2 weeks!