Integration with Your Website’s Web Forms

The presence of feedback forms on the site helps companies to establish fast contact with customers who are interested in their goods or services. But manual processing of requests that are made using web forms on the site can lead to several problems at once as follows:

• Communication delays due to heavy workload on managers responsible for feedback.
• Mistakes caused by the "human factor", when the manager manually makes mistakes in the customer's contact information and, as a result, cannot contact him quickly.

The function of uploading your site's web forms to CRM from IPTel will help you avoid these mistakes.

Thanks to carefully thought-out loading mechanisms, your website, landing page, or online store on the marketplace platform will be able to work even more efficiently! You get an automated solution for the prompt transfer of information about client requests, which will allow:

• Quickly process applications,
• Increase customer loyalty,
• Avoid mistakes in the manual upload of web forms.

We offer you to take advantage of the possibility of integrating all web forms from the site into CRM including callback forms, comments, and order forms. And the built-in CRM telephony from IPTel will allow you to immediately set up communication with customers in a single interface. You can create callback forms that, when filled out, will be processed by the system, and then CRM will automatically dial the number of the responsible employee or department and connect the customer with them.

Working with web forms will be even more efficient if you use the function of their integration into your CRM.

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