Phone System

The IPTel Cloud PBX is a modern solution for creating a digital phone system for businesses.

Does this sound familiar?

Busy phone lines

reventing clients and partners from reaching you?

No internal call forwarding

leading to lost customer connections.

Issues

with tracking and analyzing customer interactions across departments.

An outdated PBX

that doesn’t support modern technologies and limits communication capabilities

Try it differently with a cloud PBX from IPTel

— a modern business solution for seamless communication.

Efficient call management for your company

A cloud-based IP PBX integrates all external and internal calls into a unified system, ensuring timely call handling and superior customer service.

Flexibility and accessibility

Multichannel communication enables simultaneous call processing, while call forwarding facilitates swift interaction—even remotely.

Flexibility and accessibility

Call recordings and built-in reports help analyze manager performance, resolve disputes, and enhance service quality.

Connect any number

Choose the numbers you need – local, international, or SIP. Our support team will help you quickly set up everything necessary, ensuring your business runs smoothly and without interruptions.

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Phone number of the head

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Secretary's telephone with additional panel

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Headset + softphone

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Webphone + headset

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Flexible communication platform

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Mobile numbers

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SIP numbers

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Toll-free numbers

Advanced analytics and monitoring

IPTel’s built-in analytics give you complete control over calls and your team. Analyze conversations, track employee performance, and gain insights to improve your business – quickly, conveniently, all in one interface.
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Monitoring dashboard
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Call recording and transcription
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Call statistics
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Employee performance reports

Find out how IPTel can be useful for your company

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Have questions? Leave your contact details, and our support team will assist you via chat!

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Cloud PBX tailored to
your business needs

Ideal for companies that prioritize fast deployment, remote
accessibility,
and zero hardware costs. It offers the flexibility for
employees to work from anywhere in the world while ensuring secure
cloud-based data storage.

More features

Even more possibilities

Monitoring panel

Track key metrics in real time to manage performance effectively.

Live call listening

Join ongoing calls in real time to enhance customer service.

Call recording

Store all calls for analysis, training, and performance improvement.

Real-time call tips

Assist managers with live guidance to resolve complex issues.

Audio-to-text conversion

Generate automatic text reports from recorded conversations.

Unified branch network

Integrate all offices into a single phone system, regardless of location.

Internal numbers and conference calls

Facilitate seamless communication between employees and enable group meetings.

Ready-made reports

Access in-depth reports to analyze department performance and make informed decisions.

Customer card

Instant access to customer information during calls for faster and more personalized interactions.

IVR voice menu and voice mail

Automated call processing with the option to leave a message when the manager is unavailable.

One-click dialing

Easily initiate calls directly from a CRM or other systems without extra steps.

Call forwarding

Flexible call forwarding to ensure every customer gets a response.

Call queue

Distribute calls among managers using customized scenarios for faster and more efficient customer service.

Callback widget

Receive customer callback requests and enhance service quality.

Working hours

Route calls to the on-duty manager or set up custom scenarios to ensure no customer is left unattended.

Auto-dialer for missed calls

Automatically reconnect with missed callers so you never lose an opportunity.

Even more possibilities

Monitoring panel

Track key metrics in real time to manage performance effectively.

Live call listening

Join ongoing calls in real time to enhance customer service.

Call recording

Store all calls for analysis, training, and performance improvement.

Real-time call tips

Assist managers with live guidance to resolve complex issues.

Audio-to-text conversion

Generate automatic text reports from recorded conversations.

Unified branch network

Integrate all offices into a single phone system, regardless of location.

Internal numbers and conference calls

Facilitate seamless communication between employees and enable group meetings.

Ready-made reports

Access in-depth reports to analyze department performance and make informed decisions.

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Try 14 days for free

Our technical support will help you customise the system to your business needs.

Advantages 
of IPTel IP PBX

Enhanced connectivity

Reliable call quality, even under high traffic loads.

Process automation

Minimize routine tasks to boost team efficiency.

Cost reduction

Save on mobile and international calls with modern VoIP solutions.

Dedicated technical support

Always available to assist with any questions or system configurations.

Custom solutions

Tailor the system to fit your specific business needs.

Seamless integrations

Easily connect with CRM and other business systems for improved workflow.

Our clients' results

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More applications processed

+25%

Increase in sales

50%

Boost in productivity

More examples

Integrate IPTel with useful tools and applications

In addition to the proposed applications, we are ready to perform other integrations you need.

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View all integrations

Find out what others think about working with IPTel

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Virtus

We were very pleased with the company IPTel. The specialists have done a huge amount of work, integrating modern software and a telephony system into the work of our center, and also organized the analytics of the call center. Such solutions made it possible to process requests from patients of the clinic 2-3 times faster and improve the quality of service.

Transship

For us, as a shipping company, it is a matter of establishing communication between branches located in different countries and employees is extremely relevant. IPTel has done a great job of integrating existing analog PBXs, and has implemented modern IP telephony in technical departments where needed. At the same time, the faxes that we used as communication channels remained available. Separately, it is worth noting the decision that allowed to unite more than 7 branches in 3 countries into one network and made it possible to call within the corporate telephone network for free, and not waste time and money on international dialing.

SunPro

Poor connectivity at the location of our sunflower processing plant has always been a huge problem for us. Having addressed the experts of the company we have solved it. All technical problems related to the provision of internal and mobile communications for the employees of our company were resolved in the shortest possible time and at an affordable price. We were so pleased with the cooperation that when it came time to open our branches in other places, we immediately turned to the company and entrusted it with the creation of a telephone infrastructure at new industrial facilities.

Interrior+

Increasing customer loyalty, reducing telephony costs and creating the most comfortable conditions for the interaction of our company's employees have always been priority tasks for us. By contacting IPTel we were able to deal with them. Specialists integrated ERP and warehouse and sales systems with telephony. This made it possible to quickly route calls to responsible employees, make online calls between departments, and organize remote work of colleagues from home and remote offices.

Cartrack

We are very grateful to the company for their work. Due to the fact that we implemented a call center for 100 employees with an auto-dialing system, we were able to significantly reduce the cost of calls between branches in different countries and optimize the work of employees as much as possible - routine calls stopped taking time, which also affected the reduction in staff turnover, because burnout no longer a problem at work.

Money4you

Working with customer debt is an integral part of the work of our company. Monotonous work tires the employees and no matter how well the operator works before the speed of the robot is very far away. Understanding this, we turned to IPTel with requests to organize the center of processing calls with the system of predictive automatic calling and the transfer of routine calls with a reminder of the debt by the robot. As a result of the integration with our base, we achieved unloading from monotonous work of more than 20 employees, increased the number of calls by 3 times and reduced the costs of communication operators by 4 times. Everything was done quickly and at an affordable price.

Аre you ready to improve sales and customer communication? Start using IPTel now!

Frequently asked questions
about IP PBX from IPTel

An IP PBX is a cloud-based phone system that unifies all communication channels into a single platform. It enables call automation, number integration, and CRM connectivity. This solution is suitable for businesses of all sizes and industries, including factories, hotels, call centers, and financial institutions.
The IP PBX system includes:
  • Call forwarding to quickly route calls to the appropriate recipient or department.
  • Call recording and transcription to enhance service quality and control.
  • Support for various phone types, including desk phones, receptionist phones, cordless phones, analog devices, and toll-free numbers (0800).
IPTel offers a cloud-based solution, ideal for companies seeking a fast setup and scalability. This option is perfect for small and medium-sized businesses looking for flexibility and efficiency without the need for on-site infrastructure.
Yes, IPTel supports integration with popular CRM systems and offers an open API for customized solutions tailored to your business needs.
Yes, switching from traditional telephony is possible. Our experts will assist in transferring your data and setting up an IP PBX as quickly as possible.
IPTel supports popular softphones such as Zoiper, IPTel, and PhonerLite.Step-by-step setup instructions are available in our knowledge base. Our technical support team will assist in configuring softphones to help you quickly benefit from an IP PBX.
The system provides full call details, including time, duration, caller ID, and more, for easy analysis and control. Additionally, we offer Speech Analytics, an AI-powered tool for analyzing conversations.
Yes, IP PBXs can significantly reduce international calling costs thanks to competitive VoIP provider rates.
Contact our team for a consultation or request a demo session to explore the system's capabilities in action.
IPTel employs state-of-the-art encryption to protect the confidentiality of your calls and messages. All connections use secure communication channels, and access to the system is safeguarded by multi-level authentication. We also conduct regular security audits and update our protocols to comply with the latest industry standards.

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