Combine and automate communications and sales in one system. Increase employee productivity, optimise processes, and reduce communication costs today.
Without a bank card
Test for 14 days without payment
Free setup and training for your team
all communication channels in one IPTel interface.
sales and communication with clients.
reports and use language analytics to make decisions.
Find out how IPTel can be useful for your company
Have questions? Leave your contact details, and our support team will assist you via chat!
Multi-channel SIP numbers provide a reliable connection that allows your sales team to receive multiple calls at the same time.
Speed up call processing with intelligent IVR. The system automatically redirects customers and reduces waiting time.
Create scripts to communicate with customers at each stage of the discussion. If necessary, join the call in prompter mode.
Automate calling tasks, SMS campaigns, e-mail campaigns, generating sales proposals, and working with messengers.
Automatically route calls to the right departments or specialists, providing customers with quick access to the information they need.
Effectively distribute incoming calls, manage the queue, and minimize waiting times to enhance customer satisfaction.
Create personalised scripts for handling various types of calls, adapting communication to meet customer needs and improve service.
View a complete communication history at your fingertips to quickly close requests and provide personalised service.
Detailed call analytics and reports help you track the KPIs of each team member and identify areas for development.
Provide real-time tips during the call. This is especially useful for new employees, who can receive support directly during the conversation with the customer.
You can reduce unnecessary staffing and reduce overtime costs by automatically analysing line utilisation.
We ensure your system is always up and running and help with setup, training, and platform enhancements.
Multi-channel SIP numbers provide a reliable connection that allows your sales team to receive multiple calls at the same time.
Speed up call processing with intelligent IVR. The system automatically redirects customers and reduces waiting time.
Create scripts to communicate with customers at each stage of the discussion. If necessary, join the call in prompter mode.
Automate calling tasks, SMS campaigns, e-mail campaigns, generating sales proposals, and working with messengers.
Automatically route calls to the right departments or specialists, providing customers with quick access to the information they need.
Effectively distribute incoming calls, manage the queue, and minimize waiting times to enhance customer satisfaction.
Create personalised scripts for handling various types of calls, adapting communication to meet customer needs and improve service.
View a complete communication history at your fingertips to quickly close requests and provide personalised service.
Detailed call analytics and reports help you track the KPIs of each team member and identify areas for development.
Provide real-time tips during the call. This is especially useful for new employees, who can receive support directly during the conversation with the customer.
You can reduce unnecessary staffing and reduce overtime costs by automatically analysing line utilisation.
We ensure your system is always up and running and help with setup, training, and platform enhancements.
IP phone
Headset + Laptop + software
Analog telephone + gateway
Web phone
Flexible communication platform
SIP providers
Analog numbers
SMS
Mobile operators
Telegram/Viber/WhatsApp
Our technical support will help you customise the system to your business needs.
In addition to the proposed applications, we are ready to perform other integrations you need.
IPTel allows you to customise the platform according to your needs, so you can choose only the features you need. Pay only for what you use and easily scale the system as your business grows.
Leave all the worries about the transition to the new IPTel platform to us! Our team will migrate your data and train your employees free of charge to ensure a smooth start without any unnecessary complications or delays.
We know that every business is unique. That is why we are ready to adapt the IPTel platform to your individual needs. Our team implements custom solutions, so we know how to meet the needs of any company.
IPTel specialists are always ready to help with any questions. We instantly respond to customer requests and quickly solve all problems to keep your business running smoothly.
IPTel guarantees a stable connection thanks to its partnership with leading providers. The functionality allows you to quickly identify and eliminate communication problems, and technical support helps you achieve results.
IPTel offers integrations with popular CRM systems, messengers, and other business tools. An open API allows you to add any integrations that will provide greater functionality and convenience.
with your customers to the next level and start earning more with our functionality
Find out what results our clients have achieved
IPTel is an innovative platform that combines the main channels of communication with customers in one interface. This allows you to conveniently manage communications and significantly improve service efficiency.
The platform combines such communication channels as IP telephony, Viber, Telegram, feedback forms, SMS, and Email. Everything is available in one interface for maximum convenience of your team.
IPTel improves the quality of service with features such as a built-in CRM system, language analytics, auto dialer, and auto-informer. This allows you to automate processes and personalise service.
Our built-in CRM system is your reliable assistant in customer relations. It collects and structures all the necessary information about your customers in one space, providing quick access to the history of interactions, needs, and preferences of each client.
Built-in CRM allows you to:IPTel is equipped with a powerful speech analytics feature. It allows you to analyze each conversation in detail, identifying keywords, phrases, and emotions. This not only helps you understand the customer`s immediate needs, but also collects valuable data on long-term trends and expectations. Thanks to speech analytics, you can identify new products or services that may be of interest to your customers and optimise service scenarios to increase satisfaction.
The auto dialer function automatically contacts customers based on predefined scenarios, for example, to remind them of services, send out information, or conduct surveys. This saves operators time and improves communication with customers.
Thus, IPTel supports ready-made integrations with popular CRM systems, messengers, and other tools. In addition, thanks to the open API, you can easily customise additional integrations to adapt the platform to the needs of your business.
You can contact our team for a detailed consultation or order a demo version to see all the features of IPTel in action. We are always ready to help you choose the best solution for your business.
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