Call recording - Data Granularity from Phone Calls: Expand Telephony Opportunities for Your Business
Telephony for business is about more than having phone numbers and maintaining a high quality of communication to talk to customers. Today it is a powerful tool that allows business owners to operate with important data to formulate strategies and tactics. In particular, one of the effective tools that modern telephony technologies offer is call detailing.
For company owners, it is important to know exactly what calls employees made, how long the communication with the client lasted, and how effective the calls were for the prosperity of the company. And all this (and not only this) allows you to implement the call detailing service.
Our company offers you to take advantage of all the benefits of call data granularity for your company. We will promptly connect you to the service and teach you how to use it for the benefit of your business and get the data you need.
Let's tell you a little more about what you get when you connect the call detailing service.
Storing All Calls in One Place!
All information about phone calls in your company is collected in a single interface. You get access to all telephone conversations and can analyze each call by listening to it again. What does it bring to the business?
- The manager can analyze and work on mistakes, based on the calls received and made by employees. This is an excellent base for developing corporate communication standards and training employees in it.
- Collected phone call base can help employees analyze their calls faster and find previous conversations with the client to respond to needs and requests faster.
- For the sales department and marketers, the collected details of calls can become the basis for developing a sales strategy, working with objections, and scripts for responding to negative feedback.
In general, the use of call data granularity service is the key to increasing the conversion of your business and building a business reputation.
Don't Waste Time Searching for the Required Call
With our call detailing service, you will not waste time looking for the phone conversation you need but will be able to concentrate on work tasks. To do this, you can use convenient database search filters. The interface has filters by call date, respondent number, responsible employee, provider, and call status. Just configure the settings you need and find the call in a matter of seconds. This is a direct saving of working time and indirect savings of the company's money.
Get Real Data to Optimize Sales
Collecting data with our call detail service has never been so convenient. All information can be uploaded to an excel file, and then you can operate with the information received. Filter it, create reports and analyzes, print them, and share them with employees. All this is real and can be done very fast. The resulting databases are an excellent basis for optimizing your sales strategy. Use real call data, not guesswork.
Call detailing is a tool that businesses simply need today. Make your way to the top easier because such a service will eventually help the development of the company, save employees' working time, allow you to build the right strategies, and increase the company's profit.