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Call recording - Data Granularity from Phone Calls: Expand Telephony Opportunities for Your Business

Call recording - Data Granularity from Phone Calls: Expand Telephony Opportunities for Your Business

Telephony for business is about more than having phone numbers and maintaining a high quality of communication to talk to customers. Today it is a powerful tool that allows business owners to operate with important data to formulate strategies and tactics. In particular, one of the effective tools that modern telephony technologies offer is call detailing.
 

For company owners, it is important to know exactly what calls employees made, how long the communication with the client lasted, and how effective the calls were for the prosperity of the company. And all this (and not only this) allows you to implement the call detailing service.
 

Our company offers you to take advantage of all the benefits of call data granularity for your company. We will promptly connect you to the service and teach you how to use it for the benefit of your business and get the data you need.
Let's tell you a little more about what you get when you connect the call detailing service.

Storing All Calls in One Place!

All information about phone calls in your company is collected in a single interface. You get access to all telephone conversations and can analyze each call by listening to it again. What does it bring to the business?

  • The manager can analyze and work on mistakes, based on the calls received and made by employees. This is an excellent base for developing corporate communication standards and training employees in it.
  • Collected phone call base can help employees analyze their calls faster and find previous conversations with the client to respond to needs and requests faster.
  • For the sales department and marketers, the collected details of calls can become the basis for developing a sales strategy, working with objections, and scripts for responding to negative feedback.

In general, the use of call data granularity service is the key to increasing the conversion of your business and building a business reputation.

Don't Waste Time Searching for the Required Call

With our call detailing service, you will not waste time looking for the phone conversation you need but will be able to concentrate on work tasks. To do this, you can use convenient database search filters. The interface has filters by call date, respondent number, responsible employee, provider, and call status. Just configure the settings you need and find the call in a matter of seconds. This is a direct saving of working time and indirect savings of the company's money.

Get Real Data to Optimize Sales

Collecting data with our call detail service has never been so convenient. All information can be uploaded to an excel file, and then you can operate with the information received. Filter it, create reports and analyzes, print them, and share them with employees. All this is real and can be done very fast. The resulting databases are an excellent basis for optimizing your sales strategy. Use real call data, not guesswork.

Call detailing is a tool that businesses simply need today. Make your way to the top easier because such a service will eventually help the development of the company, save employees' working time, allow you to build the right strategies, and increase the company's profit.

Our products

Call recording - Data Granularity from Phone Calls: Expand Telephony Opportunities for Your Business
IP PBX
GBR 7.00
GBR 5.00
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Call recording - Data Granularity from Phone Calls: Expand Telephony Opportunities for Your Business
Call center
GBP 15.00
GBP 10.00
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Call recording - Data Granularity from Phone Calls: Expand Telephony Opportunities for Your Business
Robo dialer
GBR 70.00
GBR 50.00
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Call recording - Data Granularity from Phone Calls: Expand Telephony Opportunities for Your Business
Auto dialer
GBR 35.00
GBR 25.00
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Features of Our Call Statistics Collection Service

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What exactly do you get when using phone call statistics collection technologies?

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Analytics and statistics of calls by departments and groups of employees are also convenient tools for managing business processes. You can redistribute the load between departments or increase the amount of work for a group that does not show good results. All this does not require you to invest and resources as our call statistics collection software will do all the work for you.

Gather Data for Each Period by Collecting Statistics by Date

You know perfectly well that any business has its "hot" dates, high seasons, and times when the number of calls is reduced. Through the use of tools for collecting call statistics, you can collect information on the workload of telephone lines on certain dates. Analyze results and optimize employee schedules on peak days based on real data, not guesswork and forecasts. Effective work schedules are easy to develop based on call statistics.

Upload Statistical Data Instantly

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Use Call Statistics Collection Tools for the Benefit of Your Prosperity

Our service is your wide opportunity to improve the efficiency of the company. Order the call statistics collection service and you will be able to appreciate the benefits of this tool in the very first days.

Make high-tech telephony your strong point in business.

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In general, the use of widgets on the site, integrating CRM and telephony, is an opportunity to make your image modern, relevant, and caring for customers. And if we talk about the CRM integration service from <company name>, then you get more than just a widget for calling customers directly from the site.

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Time Management Rules

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When you scale up your business and launch hundreds of new customers daily, it can be a daunting task to inform the whole customer database with some important information. For this, you can hire new employees, of course. Or, maybe, apply for a call center’s services. But let’s calculate the overall cost for these solutions. It could be impressive, well.

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With IVR voice broadcasting and auto dialer software, you can perform the following operations:

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What Benefits to Enjoy With Our Auto Dialer and Broadcasting Software

The first and the most important benefit every business owner may appreciate is reducing loads on operators. With automated solutions, only personalized requests from clients and hard cases will be held by an operator. Everything beyond that can be delivered to a client automatically. Besides, it is also about taking care of your operators. When they need to tell the same message to dozens of people, it can be daunting and exhaust an operator. The productivity and efficiency may decline in that case. Software plays the recorded message automatically to each client after they receive the call. And all intonations, words, and senses will be similar for every client no matter how many calls you need to do, 10, 100, 100,000, or even more.

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There are several more parameters that you can adjust. After you set all the adjustments, you need just to approve changes to make them work.

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The efficiency of that service is high enough as you get your employees free from routine calls to delegate their more important tasks. Besides, you can use the system both for customers’ information and for informing your employees between branches and directions.

As you can see, IVR technology is the best idea for dialing a huge amount of clients. Its main features bring you a monetary economy and free your operators’ hands for other work.

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