Unify telephony, CRM, and all communication channels in one platform — all for the price of a single product. Increase team productivity and boost sales without unnecessary costs.
The perfect combo for your business
A CRM that works hand-in-
hand with IP telephony!
Easily manage calls and sales from a single interface
Wow — you're already on the right track! Now imagine your CRM not just storing contacts, but actually working for you: automating calls, showing communication history in one click, and letting you manage sales without switching between tabs.
CRM + telephony in one solution = lower costs, more deals.
Flexible interface without limits
Customise the system to match your workflows: rename fields, hide unnecessary elements, and tailor it to different teams and roles — all without involving developers.
One support centre for everything
No need to contact multiple support teams — everything works within a single ecosystem. Plus, an all-in-one solution is more cost-effective than using separate services.
No-code automation
Automatically create deals, documents, invoices, and emails on schedule. Integrate with banks and minimise manual work — the system finds the right customers and does the job for you.
You're on the path to simplicity and productivity! Our CRM helps you automate processes and save time, while the intuitive interface makes implementation effortless.
Ready to take your business to the next level?
Easy start and intuitive interface
No complex setups or lengthy manuals. IPTel’s CRM is fully integrated with telephony and ready to use right after connection. Its intuitive interface makes it easy for anyone to get started.
Unlock your sales success
The CRM empowers your team to work efficiently: all customer history is stored in one place, calls are logged automatically, reminders keep deals on track, and analytics help you grow faster.
Real time and resource savings
With integrated CRM and telephony, your team spends less time on routine tasks. IPTel automates data entry, call scheduling, and task management — so your managers can focus on what matters most: the customers.
Unlock a new level of efficiency with IPTel!
Try our integrated CRM and telephony free for 14 days! No commitments, no risks — no credit card required.
Maximum control,
minimum routine
and other benefits of IPTel CRM
The perfect workspace
Bring all your communication channels into one CRM — telephony, messengers, email, and SMS — all under control. Flexible settings let you adapt the system to your business processes: create custom fields, personalised sales scripts, and automated triggers.<br />
Your team sees the full communication history with each client, no matter the channel, and you manage sales without chaos or constant tab switching.
Automation that works for you
IPTel CRM handles all routine tasks: it automatically logs calls, creates tasks, sends reminders, and updates deal statuses. No more manual data entry or micromanagement — the system takes care of it all.<br />
You focus on strategic goals while the CRM keeps your processes organised, boosts efficiency, and helps your team stay one step ahead.
Manage your business with a 360° view
All customer interactions in one place! Call logs, emails, and messages are automatically recorded to build a complete client profile. Smart sales funnels guide prospects toward a deal by automatically identifying the current stage and suggesting the next best actions.<br />
Built-in real-time analytics let you track team performance, evaluate communication quality, and fine-tune your strategy.
Sell more with less effort
A user-friendly task calendar, email templates, and call scripts help your team work faster and more efficiently. Automate routine processes without missing a single deal.<br />
IPTel CRM brings control, structure, and smooth collaboration to your entire sales department — freeing your managers from unnecessary manual work. More productivity, less chaos!
Support your sales team
IPTel CRM lets you integrate sales scripts directly into the system, so your managers always have a clear conversation plan. This boosts conversion rates and reduces mistakes. Maximum efficiency — minimal effort!
Key features of IPTel CRM
Automation of all possible processes
The CRM takes care of routine tasks: it creates assignments, sets reminders, and automatically logs communications. Your managers work faster, focusing on sales instead of manual tasks.
Built-in messengers (Viber)
All client chats in one window. Managers can respond to messages without switching between apps, save conversation history, and integrate it into the CRM for complete communication control.
Web forms
Collect requests with no extra steps — data is automatically sent to the CRM. Use web forms to generate leads, schedule consultations, or gather feedback so your contact database is always up to date.
Visual sales pipelines
Manage sales clearly and visually. The CRM displays deal stages as convenient pipelines, helping you track each client's progress and respond quickly to status changes.
Call metrics tracking
Monitor team performance: the CRM analyses call duration, response time, and daily contact volume. Report data helps you optimise your sales strategy and increase conversions.
Documents and templates
Store all important documents in the CRM and create templates for contracts, commercial offers, and emails. This helps your team work faster and ensures a unified documentation standard.
Electronic document management in CRM
Generate, sign, and share documents online. All files are stored in a single system, with access managed for your team — ensuring security and deal efficiency.
Call recordings
Monitor the quality of client communication. All calls are recorded automatically and attached to the client’s profile, enabling analysis and helping your sales team improve performance.
Reports and dashboards
Make data-driven decisions. The CRM offers interactive dashboards with key sales metrics, team performance indicators, and communication analytics to help you optimise your processes.
Interaction history
Gain full control over client relationships. The CRM stores all message history, calls, deals, and tasks — enabling personalised service and improving customer experience.
CRM customisation for your business
A flexible system that adapts to your workflows: add custom fields, define unique pipeline stages, configure sales scripts, and automate working scenarios.
Email builder
Create personalised email campaigns without a designer. The intuitive editor makes it easy to build professional messages that increase trust and improve communication with your audience.
Try IPTel with no limits!
Get 14 days of free access to our CRM and telephony — no commitments, no credit card required. Just activate your demo and experience the full power of our solution!
Automatically log all incoming and outgoing communication with clients. IPTel’s communication, automation, and sales platforms integrate easily with popular apps and services.
We were very pleased with the company IPTel. The specialists have done a huge amount of work, integrating modern software and a telephony system into the work of our center, and also organized the analytics of the call center. Such solutions made it possible to process requests from patients of the clinic 2-3 times faster and improve the quality of service.
For us, as a shipping company, it is a matter of establishing communication between branches located in different countries and employees is extremely relevant. IPTel has done a great job of integrating existing analog PBXs, and has implemented modern IP telephony in technical departments where needed. At the same time, the faxes that we used as communication channels remained available. Separately, it is worth noting the decision that allowed to unite more than 7 branches in 3 countries into one network and made it possible to call within the corporate telephone network for free, and not waste time and money on international dialing.
Poor connectivity at the location of our sunflower processing plant has always been a huge problem for us. Having addressed the experts of the company we have solved it. All technical problems related to the provision of internal and mobile communications for the employees of our company were resolved in the shortest possible time and at an affordable price. We were so pleased with the cooperation that when it came time to open our branches in other places, we immediately turned to the company and entrusted it with the creation of a telephone infrastructure at new industrial facilities.
Increasing customer loyalty, reducing telephony costs and creating the most comfortable conditions for the interaction of our company's employees have always been priority tasks for us. By contacting IPTel we were able to deal with them. Specialists integrated ERP and warehouse and sales systems with telephony. This made it possible to quickly route calls to responsible employees, make online calls between departments, and organize remote work of colleagues from home and remote offices.
We are very grateful to the company for their work. Due to the fact that we implemented a call center for 100 employees with an auto-dialing system, we were able to significantly reduce the cost of calls between branches in different countries and optimize the work of employees as much as possible - routine calls stopped taking time, which also affected the reduction in staff turnover, because burnout no longer a problem at work.
Working with customer debt is an integral part of the work of our company. Monotonous work tires the employees and no matter how well the operator works before the speed of the robot is very far away. Understanding this, we turned to IPTel with requests to organize the center of processing calls with the system of predictive automatic calling and the transfer of routine calls with a reminder of the debt by the robot. As a result of the integration with our base, we achieved unloading from monotonous work of more than 20 employees, increased the number of calls by 3 times and reduced the costs of communication operators by 4 times. Everything was done quickly and at an affordable price.
Experience IPTel’s efficiency - for free!
Test all CRM and telephony features for 14 days
with zero risk. Just activate your demo and start
working comfortably today!
No subscriptions or credit cards required
Frequently asked questions
about IPTel CRM
IPTel CRM is a fully featured customer relationship management system integrated with IP telephony. It allows seamless client communication via a web interface, improving productivity and customer satisfaction.
Yes, we ensure a quick and hassle-free migration from other CRMs. Data can be imported using CSV or Excel files. Migration time depends on the data volume and usually takes up to two weeks.
Key benefits of IPTel CRM include:
Complete client visibility through dialling and analytics.
Seamless integration of telephony into the CRM.
Increased team efficiency through automation.
Integration with popular messengers such as Telegram, Viber, and WhatsApp.
IPTel CRM is built on IP telephony and can place and receive calls via the web interface. All communication is automatically logged and linked to the relevant client record, giving you full control over interactions.
Yes, IPTel CRM integrates with popular messengers such as Telegram, Viber, and WhatsApp, enabling communication through the most convenient channels for your clients.
IPTel CRM offers detailed call statistics and analytics, including call logs, call volume reports, and supervisor dashboards for monitoring team performance.
Yes, IPTel CRM is a flexible system that can be adapted to your business needs — from custom fields and pipeline stages to personalised scripts and automation parameters.
Our customer support team is ready to resolve any issue. No long wait times — our engineers stay connected to ensure timely assistance.
To get started with IPTel CRM, you can request a demo by filling out a form on our website. A representative will get in touch to provide details and help tailor the setup to your needs.
Yes, IPTel CRM is ideal for remote work. Its cloud infrastructure ensures secure access to all tools and data from anywhere. You can manage tasks, monitor performance, and maintain quality communication. IP telephony ensures smooth client communication, even from different locations.
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