A voice robot for
telephony

Automate customer communications to a new level with IPTel

Order a demo

Does this sound familiar?

Your managers

are overloaded with routine calls.

Clients

often leave basic questions unanswered.

Costs

per customer call exceeds expectations.

No time

to assess the quality of communication with customers

Try something different with the voice robot from IPTel

— an innovative product that automates calls and saves team time

Faster and cheaper than humans

The robot works ten times faster than a live operator, handling thousands of calls at the same time. It does not need breaks, does not get sick and works around the clock.

Support for all languages

It is ideal for companies with clients from different countries or regions, as communication becomes as adapted as possible.

Communicating as if you were a real person

Thanks to the use of artificial intelligence, the robot can answer questions, clarify details and change the tone of communication depending on the scenario.

Try it for free
How it works

Integrations and flexible
configuration

Easily connect your voice robot to CRM, IP ATC, and other systems.

Continuously ringing the number base or receiving calls

Automate outgoing calls and receive incoming calls. You can make thousands of calls in a few minutes!

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Speech recognition and simple dialogue according to customised scenarios

The voice robot supports over 100 languages and customisable dialogue scenarios.

Generate automatic reporting on call results

Clear call metrics in your CRM are generated automatically and help you manage your department.

Integrations and flexible configuration

Easily connect your voice robot to CRM, IP ATC, and other systems.

Continuously ringing the number base or receiving calls

Automate outgoing calls and receive incoming calls. You can make thousands of calls in a few minutes!

Speech recognition and simple dialogue according to customised scenarios

The voice robot supports over 100 languages and customisable dialogue scenarios.

Generate automatic reporting on call results

Clear call metrics in your CRM are generated automatically and help you manage your department.

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Try 14 days for free

Our technical support will help you customise the system to your business needs.

Where can a voice robot be used?

Sales

Automate cold calls and follow-up offers.

Sale and special offers

Offer additional products when informing customers.

NPS survey

Collect data on service satisfaction without involving managers.

Reminder of debt

Gentle but effective calls that will increase your profits.

Online ordering

Receive and process orders without wasting sales team time.

Delivery information

Improve customer service with automated calls.

Staff recruitment

Conduct effective initial screening of candidates.

Confirmation of the visit

Automate customer reminders and improve customer service.

Simple consultations

Answer basic questions without wasting your team's time .

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Informing about loan terms and conditions
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Sales services
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Service quality surveys
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Advantages of the voice
robot from IPTel

24/7 operation

Stay connected at any time. Weekends and holidays will no longer freeze your business.

Ready-made call analytics

Get the accurate data you need to make decisions quickly and conveniently.

Reducing costs

Save your company money without expanding your staff and increase your consulting capabilities.

Flexibility of settings

Depending on your business needs, you can create conversation scenarios and customise the voice robot to suit your needs.

Multilingualism

The voice robot understands and communicates in different languages without making mistakes and minimising the language barrier.

Individual developments

The IPTel team will help you adapt a voice robot and other functionality to any business processes.

Our clients' results

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98%

Faster response time

30%

Cost savings

50%

Increase productivity

More examples

Find out how IPTel can be useful for your company

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Have questions? Leave your contact details, and our support team will assist you via chat!

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Seamless integrations with CRM
and other tools

In addition to the proposed applications, we are ready to perform other integrations you need.

 

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View all integrations

Find out what others say
about working with IPTel

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Virtus

We were very pleased with the company IPTel. The specialists have done a huge amount of work, integrating modern software and a telephony system into the work of our center, and also organized the analytics of the call center. Such solutions made it possible to process requests from patients of the clinic 2-3 times faster and improve the quality of service.

Transship

For us, as a shipping company, it is a matter of establishing communication between branches located in different countries and employees is extremely relevant. IPTel has done a great job of integrating existing analog PBXs, and has implemented modern IP telephony in technical departments where needed. At the same time, the faxes that we used as communication channels remained available. Separately, it is worth noting the decision that allowed to unite more than 7 branches in 3 countries into one network and made it possible to call within the corporate telephone network for free, and not waste time and money on international dialing.

SunPro

Poor connectivity at the location of our sunflower processing plant has always been a huge problem for us. Having addressed the experts of the company we have solved it. All technical problems related to the provision of internal and mobile communications for the employees of our company were resolved in the shortest possible time and at an affordable price. We were so pleased with the cooperation that when it came time to open our branches in other places, we immediately turned to the company and entrusted it with the creation of a telephone infrastructure at new industrial facilities.

Interrior+

Increasing customer loyalty, reducing telephony costs and creating the most comfortable conditions for the interaction of our company's employees have always been priority tasks for us. By contacting IPTel we were able to deal with them. Specialists integrated ERP and warehouse and sales systems with telephony. This made it possible to quickly route calls to responsible employees, make online calls between departments, and organize remote work of colleagues from home and remote offices.

Cartrack

We are very grateful to the company for their work. Due to the fact that we implemented a call center for 100 employees with an auto-dialing system, we were able to significantly reduce the cost of calls between branches in different countries and optimize the work of employees as much as possible - routine calls stopped taking time, which also affected the reduction in staff turnover, because burnout no longer a problem at work.

Money4you

Working with customer debt is an integral part of the work of our company. Monotonous work tires the employees and no matter how well the operator works before the speed of the robot is very far away. Understanding this, we turned to IPTel with requests to organize the center of processing calls with the system of predictive automatic calling and the transfer of routine calls with a reminder of the debt by the robot. As a result of the integration with our base, we achieved unloading from monotonous work of more than 20 employees, increased the number of calls by 3 times and reduced the costs of communication operators by 4 times. Everything was done quickly and at an affordable price.

Аre you ready to improve sales and customer communication? Start using IPTel now!

Frequently asked questions about the voice robot from IPTel

A voice robot is a software solution based on artificial intelligence that can automatically receive calls, conduct dialogues with customers, and perform various business tasks. It recognises speech, analyses the interlocutor`s responses, and acts according to a given scenario. With multilingual support, CRM integration, and automatic reporting capabilities, the voice robot replaces the routine work of operators and provides fast and high-quality customer service.
It`s an ideal tool for automating sales, calling, surveys, order intake, and other communication tasks in business.
The IPTel voice robot makes the online ordering process as simple and automated as possible. Forget about overloaded lines or delays in response — your customers will be able to easily make an order through a phone conversation.
  1. Receiving a call: the voice robot communicates with the customer according to your script.
  2. Clarifying details: the robot clarifies information and automatically saves it in your CRM system.
  3. Auto-calls: the robot calls the customer base and provides the necessary information or conducts a survey.
  • Instant processing of requests: there are no queues or waits — the customer receives service immediately after the call.
  • Data accuracy: eliminating the human factor minimises the risk of errors.
  • Cost reduction: you don`t need to maintain a large staff of operators because the robot works 24/7.
  • Scalability: the voice robot is able to process any volume of requests simultaneously.
  1. Wide functionality: IPTel`s voice robot not only takes orders, but also integrates with CRM, recognises customer speech and analyses data.
  2. Flexible configuration: you can adapt communication scenarios to the specifics of your business.
  3. Multilingualism: the voice robot recognises any language, including Ukrainian, English, Russian, and even surzhyk.
  4. Analytics and reporting: after each call, you receive automatic reports that help you evaluate the robot`s performance and improve service.
  5. Fast implementation: thanks to the experience of the IPTel team, integration and configuration of the voice robot takes only 2-4 weeks.
  • Online stores with a large flow of customers.
  • Courier and logistics companies that need to automate order acceptance.
  • Service companies that need to process customer requests quickly.
  • Financial organisations for ordering services or clarifying details.
  • Companies that work with debts.
To automate the communication process of your business, just fill out the form. Our manager will contact you as soon as possible and help you choose the best solution that meets the needs of your business processes.
The robot uses advanced speech recognition algorithms that allow it to analyse the customer`s voice, understand the meaning of what is said and adapt to the response.

Do you have any questions?

Describe your problem and we will help you as soon as possible

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Meanwhile, take a look at how we've already transformed the businesses of other companies — real case studies here.

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