Robo dialer

Voice auto informer - software for automating outgoing calls.
This is a product that automatically dials from a list of phone numbers and plays an audio file or IVR in real time

Benefits of Robodialer for the customer

The routine work of agents associated with voicing the same message usually does not justify itself either in terms of efficiency for the company, or in terms of time and financial costs for the company. The Robodialer is designed to optimize the work of the company in the direction of increasing the number of customers, reducing the time of operators and not only. The advantages of an Robodialer are:
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improving the quality of services provided by the company. The Robodialer involves the communication of the same information to a large number of subscribers, and in this case situations are excluded when a person missed something important and forgot to notify the client about it;
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the opportunity to work at night. This feature is relevant for international companies - installing software is much more profitable than paying employees at an increased rate;
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that its setting allows you to ensure customer loyalty. Messages are transmitted using the same intonation, and this is important, because not always even the most stress-resistant employees can control themselves under certain working conditions. The human factor has not been canceled.
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Is the Robodialer provides the ability?

The Robodialer provides the ability to both download a pre-recorded audio file, and generate it from the TTS text, or collect responses via IVR. It is also possible to set the number of repetitions of the message, the constant accounting of the quality of dial-ups, the installation of a detailed campaign, the response of the subscriber using the tone dialing of numbers, and more. Everything is adapted as much as possible to the needs of users from different areas of business activity

3 easy steps to success

We perfectly understand how important the issue of saving time is for each person. The machines are designed to simplify the life of operators - this is understandable, but the owner is interested not only in saving money on the staff of operators and managers. He is also interested in saving on IT specialists and the ability to quickly change existing program algorithms. That is why we offer a product that allows you to quickly launch the Robodialer and, if necessary, change various parameters in just a couple of clicks.
Everything is extremely simple and convenient! No long settings, no need to call specialists, etc.

Our product is about a quick start in 3 steps. To evaluate all its advantages in practice:
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select a calling campaign;
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set the time, the number of repetitions of the message and other parameters;
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load contacts from a file or REST API.

Benefits of using
Robodialer

To improve customer service

Optimization of time-consuming routine tasks allows you to influence the quality of interaction with customers and improve customer experience. Timely informing about the expansion of the range of services offered, price increases, receiving feedback contributes to the formation of a positive image of the company and taking the business to a new level.

For repeat sales and promotions

Robodialer allows you to quickly notify customers about interesting promotions, special offers, do not miss a single detail and attract the maximum number of people to them.
 

For surveys and questionnaires

Robodialer allows you to reduce the time spent on receiving feedback from customers, analyze the work of the company and develop algorithms to improve its work.
 

Robodialer features

Smart TTS

Transfer any text to speech using that feature. Get the text spoken by state-of-the-art digital speakers.
 

Robodialer

Send audio messages and pre-recorded calls to your clients using robodialer. That feature helps to make any number of calls simultaneously.

Campaigns monitoring

Evaluate the features that our campaign monitoring offers. Get all the data about campaign results and efficiency in a convenient tool.

robodialer dialer:
how it works

STEP 1 - Create a dialing campaign

Create a separate campaign for a specific task: information broadcasting, survey, cold calls. Select a dialing mode: with the operator or using an automatic broadcasting robot. Set call time, the number of call attempts, pauses between attempts. Add call completion statuses.

STEP 2 - Download a list

Download a list of contacts from the Excel file along with additional fields, such as full name, preferences, city. You can add an unlimited number of fields, which the operator will see during the conversation with the lead.

STEP 3 - Configure call scenario

Select questions that the employee will ask during the call; this information will be available to the operator. To make the manager 2019s work easier, create your own algorithm of cold calls that would be convenient during the conversation.

 

STEP 4 - Work

The system will do the rest. It dials customers from the list and connects them with available staff members. You can monitor calls in real time and manage them.

STEP 5 - Assessment of call results

After the call round is finished, you can export results for analysis and processing in Excel.

 

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