A useful option that allows you not to lose a single client and has a positive effect on the company's image. By allowing customers to request callbacks, you let them know that you value their time (having this feature shows that customer convenience is a priority for your company). Also, by using this feature, you show the desire of your company to improve customer service in all possible ways. And with the help of this feature, your specialists will be able to provide comprehensive support (competent and individualized) every time - without rushing anywhere and without making mistakes due to the stress of a huge call queue. Information about an incoming call comes to the manager in turn and is configured very easily and simply.
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