Storing detailed statistics of all incoming and outgoing calls is an important option that is in great demand in companies in various business areas. All information for any period of time is always available for analysis. For each call, you can view complete information: the duration of the call, the date and time it was made, information about all participants in the conversation, and the cost. With the help of filtering, you can view statistics for a specific employee or direction and draw conclusions about the performance of an employee or department.
By filtering statistics, you can analyze according to the following criteria:
How many calls does each employee make per day, per week or for another period of time;
How many incoming calls are received by a phone number from a particular city (necessary for the correct settings of contextual advertising, identifying the target audience, etc.);
The number of incoming calls to numbers that are used for different advertising channels (allows you to evaluate the effectiveness of an advertising campaign).
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