User groups management: Service of Differentiation of Access Rights of Subscribers
Differentiation of access rights is the basis of company security. And when it comes to telephony, determining the access rights of employees and configuring the equipment to perform them is an important task.
Our company will help you with this! We offer powerful and easy-to-configure software to ensure your employees have access to exactly the features they need to be productive. Classify information and optimize employees' working time.
Access Rights in Accordance with Competence and Responsibilities: Company Security in Solutions by <company name>
We offer solutions for restricting employees' access to telephony tools. This does not mean at all that some of the employees will be able to use the telephone, and some will not. Our tools allow you to customize:
- Access to the elements of the telephony system, depending on the authority.
- Access to recordings of conversations and listening systems.
Access to the Elements of the Telephony System Depending on the Permissions
Modern telephony provides many opportunities. But not all of them are needed by every employee of the company. For example, senior professionals who train beginners simply cannot do without supervisor tools. But ordinary managers will not need this tool. It is important for the secretary to see which of the employees is free to forward the call, and he needs an online call monitoring system. And the HR manager does not need this function at all. Thanks to the differentiation of access groups and rights for them, each of your employees will be able to use exactly the functions and tools that they need.
Access to Recordings of Conversations and Listening Systems
We can provide you with tools to restrict access not only to functions but also to information. First of all, this concerns services for storing audio recordings of calls and tools for listening to conversations. Only those who are responsible for the processes related to audio information will have access to it. All confidential data will remain inviolable.
Advantages of Access Control in Telephony
- Information security - incompetent employees will not be able to harm the company by gaining access to information and capabilities that they do not need.
- Function control. You will know exactly what tools are available to everyone and how they use them.
- Employee time optimization. Everyone gets only those opportunities that are needed. No need to sort tools and data belonging to other employees.
Saving time and the ability to focus on processes is what access control gives you.
By Choosing Us, You Choose the Comfort of Access Distribution for Employees
We offer effective ways to configure access to telephony systems in groups, individually, by a set of filters. Easy-to-use and reliable software will make setting up access comfortable. In addition, our specialists are always in touch with you to help with configuration, installation, updating, and training in working with access rights. You can be sure that everyone on your team is working with exactly the tools they need access to.