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Infocommunication systems for successful business

We help companies to be more successful by implementing systems to increase the productivity of calls handling, reduce communication costs, and increase customer and partner loyalty.
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Call Center
Software for organizing the work of the call center

A solution for organizing the work of the call center of the company. Provides the office with communication, and also allows you to qualitatively serve a large number of incoming and outgoing calls

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PBX
Communication platform of the 21st century

Allows you to solve all the problems of providing communication to your business at minimal cost and with a rich set of modern features.

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Auto Dialer
Software for automating outgoing calls

This is a product that, according to the list of phone numbers, makes automatic dialing and plays a sound file or connects with an operator (employee) in real time. Make 2 times more calls

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CRM
CRM with built-in telephony

IPTel's CRM with built-in IP telephony allows you to communicate with your customers directly from the web interface, improving your productivity and customer satisfaction.

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Deployment and support

Patient technical support. We connect in 1-2 days. We ourselves resolve all issues related to connection with telephony operators. We do not abandon our customers and will always help solve possible problems.

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The software that we offer is interesting for customers from various fields.

The software that we offer is interesting for customers from various fields.



We have been approached for help by: financial companies, large industrial enterprises, sea carriers, fitness centers, private schools, postal operators and more. After all, the use of our solutions allows you to fully enjoy such advantages as:







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How it works

Main office

(how it can be connected)

  • IP phone

  • Headset + laptop + software

  • Analog phone + gateway

  • Webphone

Communication channels

  • SIP providers

  • Analog numbers

  • SMS

  • Email

  • Mobile operators

  • Telegram/Viber

Supervisor

Management and control

Branches and remote employees

Clients

Our answer is "yes" most of the time



Communication platform that we use for our IP PBX, call centers and dialing systems is rather flexible in terms of settings, which allows implementing customized solutions depending on the needs of your business. A personalized project presupposes the development of the terms of reference for creating an information and communication infrastructure. With scalability, flexibility, fault tolerance of our solutions, in most cases, all customer requirements can be implemented:
 
  • Forward calls to your mobile? Sure.
  • Interactions with your business app? We can help.
  • Need help in selecting your carrier and VoIP equipment?
    We know where to find it cheaper and better.
  • Saving old numbers? No problem.
  • Complicated rules for handling incoming and outgoing calls?
    Let us configure everything you need.
  • Want specialized reports? We will configure and improve them.



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Our answer is "yes" most of the time
Communication system: Installation and Configuration by IPtel Specialists

Communication system: Installation and Configuration by IPtel Specialists



The software that we offer is interesting for customers from various fields. We have been approached for help by: financial companies, large industrial enterprises, sea carriers, fitness centers, private schools, postal operators and more. After all, the use of our solutions allows you to fully enjoy such advantages as:

Productivity. Technology helps to automate operational and business processes in a call center. Process automation allows you to process many more applications than managers would do it manually. At the same time, the time for conducting operations is reduced and the staff turnover in the company is reduced.
Service level. The high speed of processing applications and the ability of the company's client to ask for help at any time increase the level of loyalty and contribute to the formation of a positive image of the company.
Cost reduction. Process automation allows you to work with a smaller staff and increase the number of tasks completed. Even the most experienced operator cannot be compared in terms of performance with the speed and quality of the robot.
Ease of use. Our specialists fully assist in the implementation of solutions, and therefore the customer can only enjoy the process. If necessary, all changes to the work algorithms are made easily and quickly - there is no need to hire a staff of developers for these purposes.
Operational technical support. We strive to provide the most comfortable conditions for our customers and are always ready to help.


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