A solution for organizing the work of the call center of the company. Provides the office with communication, and also allows you to qualitatively serve a large number of incoming and outgoing calls
Allows you to solve all the problems of providing communication to your business at minimal cost and with a rich set of modern features.
This is a product that, according to the list of phone numbers, makes automatic dialing and plays a sound file or connects with an operator (employee) in real time. Make 2 times more calls
IPTel's CRM with built-in IP telephony allows you to communicate with your customers directly from the web interface, improving your productivity and customer satisfaction.
Patient technical support. We connect in 1-2 days. We ourselves resolve all issues related to connection with telephony operators. We do not abandon our customers and will always help solve possible problems.
How it works
(how it can be connected)
Headset + laptop + software
Analog phone + gateway
Management and control
What our customers are saying
Our answer is "yes" most of the time
- Forward calls to your mobile? Sure.
- Interactions with your business app? We can help.
- Need help in selecting your carrier and VoIP equipment?
We know where to find it cheaper and better.
- Saving old numbers? No problem.
- Complicated rules for handling incoming and outgoing calls?
Let us configure everything you need.
- Want specialized reports? We will configure and improve them.
Communication system: Installation and Configuration by IPtel Specialists
Productivity. Technology helps to automate operational and business processes in a call center. Process automation allows you to process many more applications than managers would do it manually. At the same time, the time for conducting operations is reduced and the staff turnover in the company is reduced.
Service level. The high speed of processing applications and the ability of the company's client to ask for help at any time increase the level of loyalty and contribute to the formation of a positive image of the company.
Cost reduction. Process automation allows you to work with a smaller staff and increase the number of tasks completed. Even the most experienced operator cannot be compared in terms of performance with the speed and quality of the robot.
Ease of use. Our specialists fully assist in the implementation of solutions, and therefore the customer can only enjoy the process. If necessary, all changes to the work algorithms are made easily and quickly - there is no need to hire a staff of developers for these purposes.
Operational technical support. We strive to provide the most comfortable conditions for our customers and are always ready to help.