Trunk templates

Created on 2024-02-08

Last change on 2024-02-12

General information

A trunk template in the context of SIP telephony is a predefined set of parameters that define the configuration of the connection between two SIP devices (for example, between PBX or VoIP servers). This template includes settings such as IP addresses, ports, authentication methods, and other parameters necessary for the proper setup and maintenance of SIP trunks.
Here are a few key elements that may be included in a SIP trunk template:

- Server address (SIP Proxy): The IP address or domain name of the server through which SIP traffic passes.
- Ports: Defining ports for sending and receiving SIP messages. Typically, ports 5060 (for unencrypted SIP) or 5061 (for SIP over TLS) are used.
- Protocols and codecs: Specifying the data transmission protocols used (e.g., UDP, TCP, TLS) and audio codecs (e.g., G.711, G.729).
- Authentication methods: Establishing authentication rules, such as using logins, passwords, or other security mechanisms.

Each VoIP service provider may have its own specific requirements for SIP trunk settings, so if you have any questions during the configuration of the trunk template, please contact our technical specialists; they will help you address any issues.

How it works

When creating a trunk template, you configure the primary parameters for SIP trunks that will use this template. That is, several SIP trunks configured with one Template will use the same parameters, such as a set of codecs, the address of the provider's SIP server, etc.

Adding communication channel templates

To add a Communication Channel Template:
1. Go to Settings — PBX — Trunks.

2. Go to the Trunk Templates tab.

3. Click the Add Trunk Template button in the top right corner of the screen.

4. Fill in all the necessary fields and click the Add button at the bottom of the screen.

5. The system will add the Trunk Template and display a message about it. The new template will appear on the list.

Editing trunk templates

To edit a trunk Template:
1. Go to Settings — PBX — Trunks.

2. Go to the Trunk templates tab.

3. Click on the pencil icon next to the template you want to edit.

4. In the opened window, change the necessary data and click the Submit button at the bottom of the screen.

5. If everything is correct, the system will display a message that the Trunk template has been successfully updated.

Deleting trunk templates

To delete a trunk template:
1. Go to Settings — PBX — Trunks.

2. Go to the Trunk templates tab.

3. Click on the trash can icon next to the template you want to delete.

You can also delete multiple templates at once. To do that:
1. On the screen with the list of Trunk templates, select those you want to delete by checking the boxes and click the Group Delete Templates button.

2. The system will require confirmation of the action. Confirm by clicking the Delete button, after which the system will delete the specified templates.